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BluePay Blog

Visa's New Chargeback Rules

Posted on May 22, 2018
In the retail world, chargebacks are very similar to refunds in that:  Successful sales are ultimately reversed.  “Unhappy” customers get their money back.  Though unlike refunds, chargebacks aren’t something you implement on your end as a merchant.  Instead, they’re initiated by the customer — with or without your consent.  Thanks to consumer protection laws, starting the chargeback process is very easy for customers.
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Topics: EMV, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips

Wire Transfer or ACH: Which Should You Use?

Posted on May 16, 2018
Wire transfers and the Automated Clearing House (ACH) network are two of the most popular ways to send and receive money electronically. In fact, both methods are so common that they’re often used interchangeably.  For many applications, wire transfers and ACH are essentially the same. But as a merchant, it’s important you understand how these two platforms differ. Doing so allows you to choose the right payment option for your business.  Let’s take a look. 
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Topics: ACH/eCheck Payments, Recurring Billing and Electronic Invoicing, E-Commerce and Online Payments, Small Business Tips

Are Social Payments for You?

Posted on May 10, 2018
Paying through Facebook Messenger began over four years ago. It signaled a new way to make payments that have since spread to other social media platforms like Snapchat. Now, you can even make a payment through Skype. Due to the use of mobile devices and the instantaneous expectations of today's consumers, it's no wonder that social payments have exploded.
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Topics: Due.com Partner Posts, E-Commerce and Online Payments, Payment Technology, Small Business Tips, Payment Trends

7 Ways Small Businesses Can Prepare for Mother's Day

Posted on May 08, 2018
With yearly sales exceeding $23 billion, Mother’s Day is one of the most lucrative “spending” holidays on the calendar. Some lucky businesses are ideally positioned to take advantage of this annual event.  If you sell flowers, jewelry or spa treatments, for example, you’ll likely generate a lot of sales in the days leading up to Mother’s Day.   What if you don’t sell these types of items? How do you get the sons and daughters of America excited if your core business centers around the following products/services? 
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Topics: Fun Posts, Small Business Tips

5 Ways You Can Step Up for Earth Day

Posted on Apr 20, 2018
There was a time when going green required major sacrifice. You had to do without certain luxuries or make radical lifestyle changes, all for the sole purpose of “protecting the environment.”  Fortunately, that’s no longer the case.  There now exists a wide range of greening strategies that are easy to implement. Better still, these tips often pay for themselves — many times over. This explains why companies around the globe continue analyzing ways to make their operations more sustainable. 
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Topics: Recurring Billing and Electronic Invoicing, Fun Posts, Small Business Tips

6 Ways to Invest Your Tax Refund to Grow Your Business

Posted on Apr 16, 2018
It may not happen often, but getting a tax refund from Uncle Sam is one of the best feelings in the world. With a little extra cash in your pocket, you can finally:  Take that dream vacation you’ve always wanted Treat yourself to some fine dining and cuisine Splurge on the latest gadgets or fashion accessories  In fact, this is precisely what many small business owners do with their tax refunds. Wanting to pamper yourself is perfectly natural. That’s part of the point of running a business. 
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Topics: Small Business Tips

Addressing Women's Payment Preferences

Posted on Apr 10, 2018
When it comes to purchases, women are often the decision-makers in the household. That's because they typically do many of the tasks that require making a purchase. This includes groceries, gifts, school clothes and supplies, and more. The research provides insights into the differences in how women choose to pay for what they buy. Knowing these differences can help you improve customer experiences and know what type of payment methods to offer.
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Topics: Due.com Partner Posts, E-Commerce and Online Payments, Small Business Tips, Payment Trends

Happy National Mom & Pop Business Owners Day - March 29th

Posted on Mar 29, 2018
Many of us have heard of Small Business Saturday, but did you know there is another day honoring the hard-working 29.6 million small businesses in U.S.? National Mom & Pop Business Owners Day is recognized from coast to coast each year on March 29th. Created by Rick and Margie Segel, this holiday commemorates their parents whose successful hat shop, Ruth’s in Everett, Massachusetts, opened on March 29, 1939. In the nearly 60 years it was in business, it grew into a 10,000 square foot women’s clothing store, generating over $2 million in revenue.
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Topics: Fun Posts, Small Business Tips

The Importance of AVS and CVV for Chargebacks

Posted on Mar 23, 2018
Whenever customers are unhappy with products or services, they can request a refund directly from you — the merchant.  This is usually an unpleasant experience, and retailers often go out of their way to avoid issuing refunds. The alternative, however, is much worse.  These dissatisfied customers also have the option of disputing purchases and initiating chargebacks through their banks. The banks then credit those users’ accounts before chasing you down for the outstanding balance. 
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Topics: EMV, E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

What is the Difference Between a Chargeback and a Refund - and How to Avoid Them

Posted on Mar 21, 2018
In the retail world, chargebacks and refunds are often used interchangeably to describe situations in which dissatisfied customers want to reverse purchases and get their money back.  As a merchant, you lose the sales either way — which is why these return policies are so often confused.  Although chargebacks and refunds share much in common, there are major differences between the two. As a retailer, it’s important that you understand how they work — and what steps you can take to reduce their frequency. 
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Topics: E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

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