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BluePay Blog

The Importance of AVS and CVV for Chargebacks

Posted on Mar 23, 2018
Whenever customers are unhappy with products or services, they can request a refund directly from you — the merchant.  This is usually an unpleasant experience, and retailers often go out of their way to avoid issuing refunds. The alternative, however, is much worse.  These dissatisfied customers also have the option of disputing purchases and initiating chargebacks through their banks. The banks then credit those users’ accounts before chasing you down for the outstanding balance. 
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Topics: EMV, E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

What is the Difference Between a Chargeback and a Refund - and How to Avoid Them

Posted on Mar 21, 2018
In the retail world, chargebacks and refunds are often used interchangeably to describe situations in which dissatisfied customers want to reverse purchases and get their money back.  As a merchant, you lose the sales either way — which is why these return policies are so often confused.  Although chargebacks and refunds share much in common, there are major differences between the two. As a retailer, it’s important that you understand how they work — and what steps you can take to reduce their frequency. 
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Topics: E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

6 Steps to Handle Chargebacks

Posted on Mar 19, 2018
For most merchants, issuing refunds is the least pleasant part of running a business. This happens whenever customers are “unhappy” with a purchase and want their money back.  If you sell products, you may be able to repackage and resell any returned items. After delivery expenses, restocking fees and other associated costs, you might be able to recoup some of your losses.  If you sell services, however, refunds typically represent a direct and irretrievable loss.  As unpleasant as refunds are, there are even worse ways to lose money. For example, an unhappy customer can always initiate a chargeback instead. 
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Topics: PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

The 10 Worst Time Wasters for Small Business Owners

Posted on Nov 17, 2017
As a small business owner, you can always make more money, and you can always find more customers. You cannot, however, create more time. You have exactly 24 hours each day. Once those hours are gone, they’re gone forever. What steps can you take to maximize this precious commodity? 
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Topics: Small Business Tips, Getting Started with Payments, Awareness

3 Business Tools Every Startup Needs (And 3 You Can Do Without)

Posted on Nov 15, 2017
Since there’s no official roadmap for business success, many startups invest in tools and resources that offer the veneer of legitimacy:  They buy business cards with heavy stock and glossy print. They rent office spaces with corporate-looking furniture.  Although these investments can make you feel like you’re moving in the right direction, they’re actually a waste of both time and money. If you haven’t made any sales yet, you’re better off sticking with tools that can help you secure your first customer. Fancy stationery and sleek offices are simply expensive distractions. This is only scratching the surface. 
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Topics: Small Business Tips, Getting Started with Payments, Awareness

8 Tips to Help You Prepare for 2018

Posted on Nov 13, 2017
The holidays are upon us, and if you haven’t quite gotten into the spirit yet, soon you may be inundated with shopping, cooking, and entertaining, in addition to running your business. Maybe you’re already thinking about personal New Year’s Resolutions, but you also need to consider your business and ensure it starts 2018 on the right foot.
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Topics: Small Business Tips, Getting Started with Payments

The History Behind Veteran-Owned Businesses - And How to Find Them

Posted on Nov 09, 2017
Veterans have historically faced some of the highest unemployment rates in the nation. While in the service, they master a range of skills and responsibilities; but after returning to civilian life, they often encounter numerous challenges in the job market. According to Mark Baird of Hire Patriots, “Most [veterans enlist] as teenagers. They get out as mature adults in many ways. But their return to civilian life is handicapped by the lack of a civilian social network and employment experience.” 
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Topics: Small Business Tips, Getting Started with Payments

Grow Your Business by Offering New Payment Options

Posted on Nov 07, 2017
Your customers are all unique, so you cannot put them all in the same payment box. Not every customer wants to use a credit card, especially as new types of payment options appear thanks to an ever-evolving technology environment.
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Topics: Due.com Partner Posts, Mobile Payments, Payment Technology, Small Business Tips, Getting Started with Payments, Payment Trends

5 Hidden Truths (and 4 Popular Myths) About Entrepreneurship

Posted on Nov 03, 2017
Work whenever you want, make millions, and retire on the beach sipping exotic cocktails.  This is the allure of starting a small business — the ability to be your own boss and live on easy street. And for a handful of lucky entrepreneurs, it does work out that way. 
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Topics: Small Business Tips, Getting Started with Payments, Awareness

Top 10 Productivity Hacks for Small Business Owners

Posted on Nov 01, 2017
“If only I had more time,” is one of the most repeated complaints in the business world. But time isn’t something you can grow or expand. We all get the same 24 hours every day. So, why are some small business owners able to get everything done? What is the secret to their success?
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Topics: Payment Technology, Small Business Tips, Getting Started with Payments

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