BluePay Blog

As a business owner, you’re likely already aware of the PCI compliance rules governing payment data security. However, payment information isn’t the only thing worth protecting from fraud and abuse. In fact, there exists a host of data protection laws around the globe designed to safeguard sensitive personally identifiable information (PII). These privacy acts are becoming increasingly important given the speed and ease with which we send, receive, and store data in the digital world.

Topics: E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Consumer Education

Whenever customers are unhappy with products or services, they can request a refund directly from you — the merchant.  This is usually an unpleasant experience, and retailers often go out of their way to avoid issuing refunds. The alternative, however, is much worse.  These dissatisfied customers also have the option of disputing purchases and initiating chargebacks through their banks. The banks then credit those users’ accounts before chasing you down for the outstanding balance. 

Topics: EMV, E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

Chargebacks are becoming one of the biggest payment challenges for businesses of all sizes today. While some chargebacks are completely legitimate, it turns out that fraudsters have figured out a way to get more free merchandise using this refund technique. This becomes especially true when it turns out that credit card issuers, like banks, often rule for the cardholder (or fraudster posing as the card holder). Although any business can fall victim to this type of fraud, there are some businesses that have been identified as being more likely to be affected. These businesses are then labeled high risk by credit card processing companies and must contend with higher fees or the inability to even get a merchant account.

Topics: Due.com Partner Posts, Guest Blog Posts, Small Business Tips, Enterprise Business Tips

BluePay is pleased to bring you this valuable information from our partner, Due, makers of a free digital wallet that allows users to easily make and accept payments online. Not all businesses were created equal when it comes to the risk they incur from the industries they serve. Many credit card processing companies will not work with these high-risk industries due to this very risk that fraudulent activity will be higher because they are not operating within traditional products or services. However, like businesses in traditional industries, there can be strategies implemented that help reduce the risk of fraud and even prevent it from being an issue. 

Topics: Due.com Partner Posts, Guest Blog Posts, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments