BluePay Blog

The online customer experience consists of many factors. A company needs to excel at all points to meet expectations and deliver the type of experience that will bring customers back. Shipping Counts Shipping is one of those components that goes into creating an exceptional customer experience. And, shipping may even be a deciding factor for some consumers.

Topics: Due.com Partner Posts, E-Commerce and Online Payments, Small Business Tips

With holiday items already on display in some retail shops, it’s time to delve deeper into what this holiday season may bring in terms of consumer shopping trends to be better prepared and reap the rewards. Healthy Economic Optimism for More Holiday Shopping A recent OpenX consumer poll was conducted to gauge consumer optimism for their holiday shopping plans.

Topics: Due.com Partner Posts, Mobile Payments, E-Commerce and Online Payments, Small Business Tips

A recent Deloitte report provided insights into the opportunities and challenges of B2B middle market payments. This specific market of small and medium-sized businesses makes up a considerable part of the U.S. economy, but struggles to get the type of payments solutions they need despite the ongoing digital transformation of business.

Topics: B2B, Due.com Partner Posts, Small Business Tips

Whether you are starting to think about your online retail strategy for the upcoming holiday season, or you want to make overriding changes to your customer experience, personalization will play a critical role. That’s because customers see personalization as a component of the overall experience they seek from your brand. According to Accenture, 44 percent of consumers are frustrated when companies fail to deliver relevant, personalized shopping experiences.

Topics: Due.com Partner Posts, E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips

Wherever there is opportunity, companies want to gain as much share as possible. Unfortunately, opportunity also means that there are criminals that see potential for themselves – from counterfeit money to counterfeit goods. Counterfeit Fraud on the Rise And, with the rise in online shopping for all types of brands, there is also an increase in counterfeit goods being sold online.

Topics: Due.com Partner Posts, E-Commerce and Online Payments, PCI Compliance and Fraud Prevention

Whether you call it ethical, green-focused, or socially responsible, today’s consumers expect better behavior from retailers. Plus, consumers want retailers to deliver products and choices that help them do the same. That means you need to be aware of how the green movement is continuing to change perspectives, influence consumers, and push for industry improvements. And, if you don’t know where to start, then you should consider current green retail trends and how you might leverage them in your own business.

Topics: Due.com Partner Posts, Small Business Tips

2019 marks the year that many mobile carriers launch their 5G networks. It’s the fifth generation of wireless technology. The changes include new smartphones with 5G capability, which have only recently hit the market. That means most people don’t yet have access to this powerful network. However, it’s important to start covering the 5G revolution as it starts to prepare retailers for the opportunities to come so changes can start now to accommodate the new network.

Topics: Due.com Partner Posts, Mobile Payments, E-Commerce and Online Payments, Payment Technology, Small Business Tips, Payment Trends

Amazon’s recent Christmas in July campaign was set to break retail records once again. According to one estimate, Amazon’s global sales for Prime Day this summer were expected to hit $5.8 billion, compared to last year’s results of $3.9 billion. Other retailers like Walmart, Best Buy, Target and eBay have joined in on this pre-holiday marketing strategy, realizing the potential of starting the holiday shopping season even earlier.

Topics: Due.com Partner Posts, Small Business Tips

Despite all the warnings of a retail apocalypse and store closures, not everyone wants to shop solely online. Bizfeel found that while 57 percent of consumers enjoy shopping online, 31 percent still prefer to go to a physical shop. In many respects, brick and mortar retail still matters and will continue to do so for years to come. Here’s why.

Topics: Due.com Partner Posts, E-Commerce and Online Payments, Small Business Tips

While you may love Amazon as a consumer, you may feel differently as an eCommerce business owner or online retail startup. That’s because this retailer behemoth seems to dominate as the online retailer of choice. Although it offers “space” for retailers to sell on their site, most companies would prefer to be in control of their online business and create a separate loyal following.

Topics: Due.com Partner Posts, E-Commerce and Online Payments, Small Business Tips