BluePay Blog

Consumers are savvier. Criminals are craftier. Now, companies have to ramp up their own capabilities to meet the higher expectations and strategies impacting their business results. Technology is helping companies deliver a trustworthy transaction process as part of an exceptional experience for consumers. At the same time, they are using these tools to stop criminals. This is due in large part to the advancement of the smart payment platform. Here’s what the smart payment platform looks like.

Topics: Due.com Partner Posts, E-Commerce and Online Payments, Payment Technology, PCI Compliance and Fraud Prevention, Payment Trends

Investing in technology is one of the biggest business decisions you’ll make. You want to ensure your business is benefiting from what’s available, but you don’t have the budget to buy every gadget that comes to market. For a retailer, this technology decision often hinges on when to upgrade the POS equipment. Here are some things to consider that will help inform your decision about when it’s the right time to upgrade and choose the right POS system for your business.

Topics: Due.com Partner Posts, Payment Technology, Small Business Tips, Getting Started with Payments

At one point, RFID was pegged as the disruptive retail technology that would forever change how this industry operated. And, while RFID had a positive impact and has helped evolve retail to address the need for a frictionless process, the power of the Internet of Things (IoT) – a networked infrastructure that connects multiple devices to share data in faster, more varied ways – has certainly evolved over the last 10 years.

Topics: Due.com Partner Posts, Mobile Payments, Payment Technology, Payment Trends

While you may know how to tailor your customer experience to millenials and all generations that came before them, there’s a new demographic on the scene - Gen Z. And, they don’t shop the same way, so you’ll need to make some changes to your retail experience if you want to win them over. Here’s what is different about Gen Z. 

Topics: Due.com Partner Posts, Small Business Tips

Although it sounds more like something out of a science fiction novel or movie, facial recognition is gaining ground as a technology for identify verification. If you have an iPhone, you may already be using this biometric method.  Rather than entering a password, your smartphone recognizes you from a scan of your face that it took when you first used it. From there, many more apps have integrated the facial recognition technology. 

Topics: Due.com Partner Posts, Mobile Payments, Payment Technology, Payment Trends

The last thing any online or in-store retailer wants is for their customers to abandon their shopping carts. That means a lost sale in the present and the potential for lost sales in the future if the customer decides to not return. However, some retailers have been so accustomed to controlling the transaction process that they have lost touch with what their customers want out of a checkout experience. 

Topics: Due.com Partner Posts, Mobile Payments, E-Commerce and Online Payments, Payment Technology, Small Business Tips, Getting Started with Payments, Payment Trends

The in-vehicle payment market is considered relatively new with some of the first mentions of its potential in 2017 when researchers started tracking this business segment. The first signs of this new payment method appeared in 2016.   Current and Projected Growth Now, according to research firm Technavio, the global in-vehicle payment services market is set to increase by over 195% during the period from 2017 to 2021.

Topics: Due.com Partner Posts, Mobile Payments, E-Commerce and Online Payments, Payment Technology, Payment Trends

When looking at a way to expand your business offering, one way to do so is through subscription-based products and services offered through your website. A McKinsey study found that the subscription-based e-commerce market in the U.S. increased from $57 million in 2011 to $2.6 billion in 2016. And, it’s still growing at a considerable rate with more opportunities, especially since consumers are subscribing to everything -- from Netflix and Spotify to phone apps to curated product boxes with snacks, educational toys, food and prepared meals, clothing and makeup, and even pet items.

Topics: Due.com Partner Posts, Recurring Billing and Electronic Invoicing, Small Business Tips, Enterprise Business Tips, Payment Trends

Improving the customer experience should be at the top of every company’s strategic objectives list in 2019. To win new business and keep current customers, every aspect of the purchase process should be scrutinized to see where improvements can be made, including retail engagement strategies.  Since customers want to complete their purchases as quickly as possible after making the decision to buy, payments have become a focal point of in-person, online, and mobile transactions.

Topics: Due.com Partner Posts, Mobile Payments, Payment Technology, Small Business Tips, Payment Trends

Payment security is an ongoing concern for those who make payments in-person, online, and through their mobile devices. But, it becomes an even greater worry for the businesses that accept payments and become liable for any security breaches or fraud. According to a report by the Identity Theft Resource Center, although the number of U.S. data breach decreased 23 percent from 2017 to 2018, the number of exposed records increased 126 percent year over year.

Topics: Due.com Partner Posts, PCI Compliance and Fraud Prevention