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The Reality of a Data Breach: One Small Business Owner's Story

The Reality of a Date Breach: One Small Business Owner's Story

As a small business owner, you may be prone to thinking you’re untouchable when it comes to experiencing a data breach; however, you are the perfect target for fraudsters. Typically, SMBs are more vulnerable because they may not want to invest in an equipment upgrade or hire a dedicated IT security staff.

In the video below, Carla, a restaurant owner in Georgia, shares her experience after becoming the victim of a data breach. Carla thought she had taken the right steps to protect her business and her clients’ payment data by upgrading her POS system, but there were several key things she and her business partners overlooked.

As a result, she spent nine months trying to remediate the situation and lost over $100,000 which included fines from the card brands, attorney fees, and forensic investigation expenses.

Chris Bucolo, Director – Market Strategy at ControlScan, is an expert in PCI compliance. When asked what small businesses can do to help protect them from a data breach, Bucolo said, “Take the PCI compliance process seriously. Do not just check boxes. Get help with any concepts you have trouble understanding, and take steps to improve your security when required. These can be as simple as implementing a firewall or anti-virus software.”

Watch the video for the eye-opening details.

Learn More About Payment Security

Topics: Guest Blog Posts, PCI Compliance and Fraud Prevention

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