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Payments and Your IT Department: Part Four

In the 3 previous installments of this 4-part series, we looked at the different ways that Payment Acceptance Can Affect Your Entire Business.

  • Part 1 explored how payment improvements could make your operations more streamlined.
  • Part 2 examined how to enhance customer service by updating your payment infrastructure.
  • Part 3 covered how improving payment security and convenience benefits your company's finance department.

In this final installment, we'll look at the relationship between payments and your business's IT staff.

Making Payments Work with Advanced Information Technology

IT can be overwhelming, and it’s not uncommon for companies to resist big changes. Every time you try out new platforms or software packages, you have to:

  • Retrain employees
  • Migrate information
  • Install patches & updates

So when you finally find tools that work, you'd rather not switch – even if better or cheaper solutions come out.

We completely understand.

Despite all the benefits you’d receive from improving your payment infrastructure, the thought of actually implementing those changes is daunting.

With the right approach, you can reap all the advantages outlined in our previous 3 posts – without overburdening your IT department.  It's possible to integrate secure payment options directly into the tools you already use to run your business.

If you have a favorite accounting platform, for example, you can continue using it, and still benefit from PCI-compliant payment security. The same is true if you already have a preferred customer relationship management (CRM) suite or e-commerce checkout cart.

As new orders come into your business, those integrated transactions are automatically reflected in your accounting ledger or sales leads.

And many of the more advanced solutions offer plug & play functionality – i.e. payment modules that work out-of-the-box and require zero coding.  You don't even need an IT department to enable payment integration.  Getting started is as easy as 1-2-3.

But don't let that simplicity fool you. 

Under the hood lies a powerful array of fraud management tools to help keep your customers’ financial information safe from thieves and hackers.  From tokenization to point-to-point encryption to data protection filters – these tools ensure that your payment infrastructure benefits from industry-leading security designed to reduce your PCI scope and increase your peace of mind.

Rather than rely on your IT department to improve your payment systems, you can rely on your payment systems to improve your IT department.  No longer saddled with integration and security, your IT staff can now focus on more important areas of your business.

Next Steps: Making Payments Work for You

As we’ve discussed over the last several articles, simple improvements to your payment infrastructure can:

  • Make your business more productive
  • Increase customer satisfaction
  • Improve your company’s finances
  • Reduce technology headaches

Getting started is much easier than you think, whether you want to add mobile payment options to your store, or sync your company’s credit card processing with QuickBooks.

Schedule a free appointment with our integration team today to start making payments work for you.

Topics: Payment Technology

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Whether you're a small business, an enterprise corporation, a financial institution, or a software partner, we have created a series of blog posts to help you and your customers, learn more about the complex nature of payments. Take a look to learn how payments can help to simplify your business operation, and may even help to grow your revenue.

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