BluePay Blog

Improving the customer experience should be at the top of every company’s strategic objectives list in 2019. To win new business and keep current customers, every aspect of the purchase process should be scrutinized to see where improvements can be made, including retail engagement strategies.  Since customers want to complete their purchases as quickly as possible after making the decision to buy, payments have become a focal point of in-person, online, and mobile transactions.

Topics: Due.com Partner Posts, Mobile Payments, Payment Technology, Small Business Tips, Payment Trends

Because of their nonprofit, tax-exempt status, churches must survive on the goodwill of their members. Yet, many congregations still rely on cash-based donations to raise funds.  There’s nothing wrong with this approach. In fact, many successful stores only accept cash, as well. It’s possible to do just fine with this strategy.

Topics: Recurring Billing and Electronic Invoicing, E-Commerce and Online Payments, Nonprofits, Awareness

Radiofrequency identification (RFID) is a type of wireless technology used to communicate with items over short distances. Warehouses and stores, for example, often use RFID tagging to track inventory.  However, many credit cards use a subset of RFID technology — known as near field communication (NFC) — to initiate contactless payments.

Topics: PCI Compliance and Fraud Prevention, Consumer Education

Payment security is an ongoing concern for those who make payments in-person, online, and through their mobile devices. But, it becomes an even greater worry for the businesses that accept payments and become liable for any security breaches or fraud. According to a report by the Identity Theft Resource Center, although the number of U.S. data breach decreased 23 percent from 2017 to 2018, the number of exposed records increased 126 percent year over year.

Topics: Due.com Partner Posts, PCI Compliance and Fraud Prevention

Throughout most of retail history, point-of-sale (POS) technology focused exclusively on payment acceptance — i.e., cash, checks, and credit cards.  Yet, with time and innovation, POS systems became more robust, allowing businesses to:  Accept more payment options — such as ACH and mobile wallets  Collect consumer data and shopping preferences  Manage loyalty programs and rewards

Topics: Payment Technology, Small Business Tips, Enterprise Business Tips

In the worlds of marketing and search engine optimization (SEO), content is still king — but the kingdom is no longer limited to the written word.  Videos are quickly emerging as the dominant way to attract users, convert leads and generate sales. Nowhere is this more apparent than on YouTube, which doubles as the world’s:  Largest video-sharing platform

Topics: Fun Posts, Small Business Tips, Awareness

You may be doing well with your small business, bringing in steady revenue. In the back of your mind, you may wondering if there are other ways to generate revenue and enjoy business success. However, as a small business owner, you may not have the bandwidth or funding available to develop a new product, acquire another company, or add locations. There is another way to smart business growth, and it’s known as the subscription service model.

Topics: Due.com Partner Posts, Recurring Billing and Electronic Invoicing, Small Business Tips

Credit reporting agencies (aka credit bureaus) are responsible for collecting consumer credit data that businesses then use when assessing a person’s ability to meet certain financial obligations: A bank, for example, might use a borrower’s credit score to determine what interest rates to charge. The lower the score, the greater the risk of not being paid back. As such, that lender would likely charge a higher interest rate.

Topics: Awareness, Consumer Education

Payment methods and preferences continue to evolve and change. Contactless payments -- also known as tap and pay -- have been one of the trends on the radar for the last few years. In 2019, there are more changes in mobile payments and contactless payment trends that are important to watch to ensure your business is addressing customer expectations.

Topics: Due.com Partner Posts, Mobile Payments, Payment Technology, Small Business Tips, Payment Trends

March is National Credit Awareness Month — that special time of year when everyone is encouraged to sort their finances and climb out of debt.  To accomplish either of these goals, improving your personal credit score is essential.  Ranging anywhere from 300 to 850, credit scores may seem somewhat arbitrary. After all, how can you accurately capture a person’s financial health with a simple three-digit number?

Topics: Small Business Tips, Awareness, Consumer Education