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BluePay Blog

The Importance of AVS and CVV for Chargebacks

Posted on Mar 23, 2018
Whenever customers are unhappy with products or services, they can request a refund directly from you — the merchant.  This is usually an unpleasant experience, and retailers often go out of their way to avoid issuing refunds. The alternative, however, is much worse.  These dissatisfied customers also have the option of disputing purchases and initiating chargebacks through their banks. The banks then credit those users’ accounts before chasing you down for the outstanding balance. 
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Topics: EMV, E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

What is the Difference Between a Chargeback and a Refund - and How to Avoid Them

Posted on Mar 21, 2018
In the retail world, chargebacks and refunds are often used interchangeably to describe situations in which dissatisfied customers want to reverse purchases and get their money back.  As a merchant, you lose the sales either way — which is why these return policies are so often confused.  Although chargebacks and refunds share much in common, there are major differences between the two. As a retailer, it’s important that you understand how they work — and what steps you can take to reduce their frequency. 
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Topics: E-Commerce and Online Payments, PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

6 Steps to Handle Chargebacks

Posted on Mar 19, 2018
For most merchants, issuing refunds is the least pleasant part of running a business. This happens whenever customers are “unhappy” with a purchase and want their money back.  If you sell products, you may be able to repackage and resell any returned items. After delivery expenses, restocking fees and other associated costs, you might be able to recoup some of your losses.  If you sell services, however, refunds typically represent a direct and irretrievable loss.  As unpleasant as refunds are, there are even worse ways to lose money. For example, an unhappy customer can always initiate a chargeback instead. 
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Topics: PCI Compliance and Fraud Prevention, Small Business Tips, Enterprise Business Tips, Getting Started with Payments

How to Love Your Business Financial Responsibilities

Posted on Mar 15, 2018
The words "love" and "responsibilities" are rarely heard in the same sentence. And, that's especially true when it comes to financial responsibilities and your business. Typically, those financial responsibilities mean time-consuming tasks and complex decisions. They also involve an outlay of money that you had not planned for.
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Topics: Partner Posts, Small Business Tips

6 Ways Using Apps with Your POS System Streamlines Your Business

Posted on Mar 13, 2018
When it comes to payment integration, e-commerce merchants have it pretty good. There are tons of plugins they can use to enhance their online shopping carts, including:  CRM modules Accounting apps ERP add-ons  Brick-and-mortar retail merchants also have these opportunities. As cashiers increasingly switch to tablets, mobile devices and other touchscreen interfaces, demand for innovative and cost-effective payment integration has gone up.
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Topics: Payment Technology, Small Business Tips, Payment Trends, ISV/VAR

GDPR - What is It and How Does It Affect Me?

Posted on Mar 09, 2018
Set to go into effect in May, the General Data Protection Regulation (GDPR) is a new set of guidelines designed to safeguard how personal consumer information is captured, shared and stored by organizations throughout Europe. More specifically, the GDPR exists to:  “(H)armonize data privacy laws across Europe, to protect and empower all EU citizens data  privacy and to reshape the way organizations across the region approach data privacy.” 
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Topics: EMV, PCI Compliance and Fraud Prevention

Why Customers are Your Best Source for New Customers

Posted on Mar 07, 2018
Customer acquisition is one of the most expensive and time-consuming aspects of running a business.  You’ve got to convince cold prospects they have a problem — a problem that you alone can solve. And you have to make this sales pitch stand out among the 10,000-plus other marketing messages your target audience is exposed to on a daily basis. 
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Topics: Small Business Tips, Consideration

Critical Tax Issues to Consider in 2018

Posted on Mar 05, 2018
If you haven’t filed your taxes, you have about six weeks to prepare before the April 17th deadline. As a business owner, you may already pay estimated taxes. However, whether you are incorporated or a sole proprietor, like a freelancer, you are probably pondering what to report for 2017. Tax issues from the previous year may be distracting you from critical tax decisions for 2018. 
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Topics: Partner Posts, Small Business Tips

5 Movies to Watch to Inspire Growth for Your Business

Posted on Mar 01, 2018
Oscar season is almost upon us, and the 2018 crop of Best Picture nominees certainly doesn’t disappoint — whether you enjoy …  Quirky films (such as "Lady Bird") Stories of intrigue ("The Post") Nail-biting war dramas ("Dunkirk")  However, movies can do more than just entertain. They can also inspire us to try harder or reach further.  This is obviously true when it comes to finding love (which is why romance is a cinematic genre that will never go away), but movies can also guide us along the path to wealth, whether you’re a budding entrepreneur or a seasoned executive. 
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Topics: Fun Posts, Small Business Tips

Next-Gen Payment Technology Arrives in 2018

Posted on Feb 27, 2018
Maybe you already think the latest payment technology being put to work in your business is pretty cool. There are digital wallets, tap and pay, contactless pay, and mobile payments, just to name a few.  Now, some very innovative minds had to go and introduce what could be the next-gen payment technology for 2018 and beyond. Here are some of the things to look forward to in payment technology this year.
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Topics: Partner Posts, Payment Technology, Payment Trends

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