BluePay Blog

It’s not too early to start working on your 2019 small business customer experience strategies for better business operations. In fact, the holiday season is an ideal time to collect intelligence about your new and existing customers. That’s because there will be more people out there shopping in stores and online now than the rest of the year.  Here are some customer experience methods to consider for 2019: 

Topics: Small Business Tips, Due.com Partner Posts

There’s a new trend that keeps cropping up in cities all over the globe. It goes by many names, including “flash retail,” “temporary retail” and “pop-up shop.” However, the basic idea is the same:  A merchant rents an unused space on a very short-term basis (i.e., a few days to a few months).  This temporary location targets high-traffic areas frequented by pedestrian shoppers.  The merchant makes as many sales as possible for the duration of the rental agreement.  Like that, the pop-up shop disappears — only to be replaced by some new merchant.

Topics: Small Business Tips, Mobile Payments

As an entrepreneur or business owner, it’s not your personal credit score that you should track. There is another credit score out there for your business. And, this score may need similar attention to your personal score to get the credit you need for your business.  What is a Business Credit Score?  Your business credit score is similar to a personal credit score, like those produced by FICO.

Topics: Small Business Tips, Due.com Partner Posts, Recurring Billing and Electronic Invoicing, B2B

Cash used to be king, but today’s consumers prefer to pay with credit, debit, or even alternative payment methods like Apple Pay. Offering your customers more ways to pay can help increase your sales and generate customer loyalty.

Topics: Merchant Accounts, Getting Started with Payments, Payment Technology

Fraudsters continually look for new ways to get their hands on sensitive credit card and bank account information. Merchants can reduce their risk of compromised data by employing a highly-effective data security method known as tokenization.  When applied, tokenization frees merchants from storing data in their systems, reduces PCI scope and liability, and saves money on pricey audits.  What exactly is tokenization and how does it work?

Topics: PCI Compliance and Fraud Prevention

In today’s day and age, accepting credit card payments is essential to the success of your business. The technology and processes working in the background of electronic transaction processing can be quite complicated. You may have heard the terms Payment Processor and Payment Gateway. What do they mean? Do you need them for your payment processing solution?

Topics: Awareness, Getting Started with Payments, Payment Technology, E-Commerce and Online Payments

America has a very complex relationship with social media. On one hand, platforms such as Facebook and Twitter have:  Introduced a whole litany of privacy concerns  Helped spread misinformation and “fake news”  Been linked to depression and cyberbullying  On the other hand, we love connecting, sharing and liking too much to completely unplug. In fact, 70 percent of Americans have at least one social media account.  As a business owner, the takeaway is clear. 

Topics: Payment Trends, Small Business Tips, Fun Posts

We’ve written extensively about the sharing economy and how consumers increasingly prefer renting items instead of buying them outright.                   Uber is a prime example.  A close cousin of the sharing economy is the “experience economy” — a growing trend that also de-emphasizes “ownership.”  Instead, the focus is on experiences.  Just think about all the holiday gifts you’ve received over the years — from ugly sweaters to socks to hot new gadgets. Even the best “physical” presents in the world lose their luster over time.

Topics: Small Business Tips, Financial Institutions

Every year, YouTube compiles an ever-growing list of Black Friday montages in which crazed shoppers fight over heavily discounted items.  Most of the videos take place at big box stores, which is where large crowds tend to congregate. But Black Friday is a major cash cow for all retailers — big and small. In fact, more than 100 million people brave the madness (in-person) every year. That’s just on a single day.  Millions more go shopping on Small Business Saturday, generating $15-plus billion  in sales for local retailers.

Topics: Fun Posts, Small Business Tips, E-Commerce and Online Payments, Mobile Payments

2019 is the year that there will be more Gen Zers than millennials, according to research published by Bloomberg. According to the article, "Gen Z will comprise 32 percent of the global population of 7.7 billion in 2019, nudging ahead of millennials, who will account for a 31.5 percent share, based on Bloomberg Analysis of United Nations data, and using 2000/2001 as the generational split."

Topics: Mobile Payments, Payment Trends, Due.com Partner Posts, Small Business Tips